Privacy Policy – Digital Portfolio

Privacy Policy of Digital Portfolio

Last Updated: July 12, 2026

Introduction

Welcome to Digital Portfolio (“we,” “our,” “us,” or “the Company”), accessible at https://digital.onesignbd.com/ (the “Website”). We are committed to protecting the privacy and security of our visitors, clients, and users. This Privacy Policy explains in detail how we collect, use, disclose, store, and protect your personal information when you visit our Website, communicate with us, or use any of our services.

By accessing or using our Website, submitting any form, sending us a message, placing an order, or otherwise interacting with us, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our Website and services.

This Privacy Policy applies to all information collected through our Website, as well as any related services, sales, marketing, or events.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our services to you.

1.1 Personal Information You Provide to Us

When you interact with our Website — for example, by filling out a contact form, requesting a quote, placing an order, subscribing to updates, or emailing/calling us directly — we may collect the following categories of personal information:

Full name
Phone number
Email address
Physical or delivery address (if applicable to your order or service request)
Company or business name (if you are inquiring about business services)
Project details, requirements, or any information you voluntarily share with us regarding a service inquiry
Payment-related information (processed through secure third-party payment gateways; we do not directly store your full card details)
Any other information you choose to provide in messages, emails, or forms

1.2 Information Collected Automatically

When you visit our Website, certain information is automatically collected through standard web technologies, including:

IP address and approximate geographic location
Browser type, version, and language settings
Device type, operating system, and screen resolution
Referring website or source (how you arrived at our Website)
Pages visited, time spent on each page, click patterns, and navigation paths
Date and time of your visit
Cookies and similar tracking technologies (described further in Section 3)

1.3 Information from Third Parties

We may occasionally receive information about you from third-party sources, such as:

Payment processors confirming successful transactions
Social media platforms, if you interact with our business pages
Analytics providers (e.g., Google Analytics) that help us understand Website usage patterns
Delivery or courier partners who help fulfill your orders

2. How We Use Your Information

We use the collected information for legitimate business purposes, including but not limited to:

Order and Service Fulfillment — To process, confirm, and deliver the products or services you request from us.
Customer Support — To respond to your inquiries, resolve complaints, and provide after-sales support.
Communication — To send you order confirmations, updates, invoices, and important notices related to your transactions.
Marketing (With Consent) — To send promotional offers, newsletters, discounts, or updates about our services, where you have opted in to receive such communications. You may unsubscribe at any time.
Website Improvement — To analyze usage patterns, identify technical issues, and improve the design, content, and functionality of our Website.
Security and Fraud Prevention — To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities.
Legal Compliance — To comply with applicable laws, regulations, legal processes, or governmental requests.
Business Operations — To maintain internal records, conduct audits, and support day-to-day administrative functions of Digital Portfolio.

We will never use your personal information for purposes incompatible with those described in this Privacy Policy without notifying you and, where required, obtaining your consent.

3. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance user experience and gather usage analytics.

3.1 What Are Cookies?

Cookies are small text files stored on your device by your web browser. They allow the Website to recognize your device and remember certain information about your visit.

3.2 Types of Cookies We Use

Essential Cookies — Necessary for the Website to function properly (e.g., enabling navigation, form submissions, and security features).
Performance/Analytics Cookies — Help us understand how visitors interact with the Website, such as which pages are most popular, through tools like Google Analytics.
Functionality Cookies — Remember your preferences and settings to provide a more personalized experience.
Marketing/Advertising Cookies — May be used to deliver relevant advertisements and measure the effectiveness of marketing campaigns, if applicable.

3.3 Managing Cookies

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our Website and limit your ability to use some features.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your information in the following limited circumstances:

Service Providers — With trusted third-party vendors who assist us in operating our business, such as payment processors, courier/delivery services, hosting providers, email service providers, and analytics platforms. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements — When required by law, court order, or governmental regulation, or to respond to lawful requests from public authorities.
Business Protection — To protect the rights, property, or safety of Digital Portfolio, our customers, or others, including protecting against fraud or security threats.
Business Transfers — In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction, subject to standard confidentiality arrangements.
With Your Consent — In any other circumstance where you have given explicit consent to share your information.

5. Data Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards designed to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include, where applicable:

Secure (HTTPS/SSL) connections for data transmission
Restricted access to personal information on a need-to-know basis
Regular review of our data collection, storage, and processing practices
Secure third-party payment gateways for handling financial transactions

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

Providing our services and fulfilling orders
Complying with legal, accounting, or reporting obligations
Resolving disputes and enforcing our agreements

Once your information is no longer required for these purposes, we will take reasonable steps to securely delete, anonymize, or destroy it.

7. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

Right to Access — Request a copy of the personal information we hold about you.
Right to Rectification — Request correction of inaccurate or incomplete information.
Right to Erasure — Request deletion of your personal information, subject to certain legal exceptions.
Right to Restrict Processing — Request that we limit how we use your information in certain circumstances.
Right to Object — Object to our processing of your information for direct marketing or other purposes.
Right to Withdraw Consent — Where processing is based on consent, you may withdraw that consent at any time.
Right to Data Portability — Request your information in a structured, commonly used format, where technically feasible.

To exercise any of these rights, please contact us using the details provided in Section 11 below. We will respond to your request within a reasonable timeframe in accordance with applicable law.

8. Children’s Privacy

Our Website and services are not directed toward, or intended for use by, children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without appropriate parental consent, we will take immediate steps to delete such information from our records.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Third-Party Links

Our Website may contain links to third-party websites, plugins, applications, or services that are not operated or controlled by Digital Portfolio, including but not limited to social media platforms, payment gateways, and courier tracking systems. We are not responsible for the privacy practices or the content of these third-party websites.

We encourage you to review the privacy policy of every website you visit before providing any personal information.

10. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. Any changes will be posted on this page along with a revised “Last Updated” date at the top of this document.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Continued use of our Website after any changes constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or how we handle your personal information, please feel free to reach out to us using the contact details below:

Business Name:Digital Portfolio
Website: https://digital.onesignbd.com/
Phone: +8801611809345
Email: mdmasudshakh75@gmail.com

We are committed to addressing any privacy-related concerns promptly and transparently.